Daytona Beach Water Damage Restoration and Repair Help

If water has come into your Daytona Beach home, from a storm, a failed supply line or a roof leak, the first steps are the same: stop the source if you can, stay away from wet outlets and appliances, and photograph everything before it is moved. This page covers what the City of Daytona Beach tells residents about broken pipes and storm flooding, who owns which part of the water line, which repairs need a city permit, what the National Weather Service recorded during Hurricane Ian, and how restoration, mitigation and repair fit together. We are a connection service, not a restoration company; there is no obligation to hire anyone you speak with.

Who to call first in Daytona Beach

The city’s Utilities Department publishes a 24/7 emergency number, (386) 671-8815. Its post-storm guidance says: “if you have broken or leaking pipes or if flooding is affecting the interior of your property, call the Utilities Department at 386-671-8815.”

Who fixes the pipe depends on where it broke. According to the city’s utilities FAQ, the line from the water main to the water meter is owned by the City of Daytona Beach, and the line from the meter to the residence is privately owned by the property owner. A leak between the meter and the house, and any water damage inside, is the owner’s to handle.

Not sure whether there is a hidden leak? The city’s high-consumption guide, “Where Does All That Water Go?”, suggests turning off all water fixtures and watching the meter’s flow indicator: “If it is moving, then there is a leak inside the house.”

Storm damage restoration in Daytona Beach: what Ian and Nicole showed

The NWS Melbourne post-tropical cyclone report for Hurricane Ian lists 13.14 inches of rain at Daytona Beach International Airport between September 27 and 30, 2022, and describes major flooding throughout Volusia County and extensive damage to seawalls, with multiple failures, in the Daytona Beach area. Six weeks later, the NWS report for Hurricane Nicole recorded structures in Volusia County partially or fully collapsing into the ocean, many already weakened by Ian.

Flooding is not only a hurricane problem here. The city’s Flood Protection page records an unnamed flood event in May 2009 in which 790 structures flooded and the Nova Canal overtopped its banks, and it describes a low area bounded by Nova Road, Orange Avenue, U.S. 1 and Beville Road known as “the bowl.” To find out your flood zone, the same page directs property owners to the Utilities Engineering Division at (386) 671-8807.

Storm water usually enters in two ways: from above (roof, flashing, windows under wind-driven rain) and from below (surface water at doors and slabs). Our guides to hurricane and storm flood damage cleanup in Florida and ceiling and roof water damage cover both.

Water mitigation, restoration and repair: the three stages

Stage	What it usually covers
Water mitigation	Stopping the source, extracting standing water, removing materials that cannot be dried, and setting up air movers and dehumidifiers
Drying and monitoring	Daily moisture readings until walls, slab and framing are dry. The U.S. EPA’s guide to mold and moisture advises drying water-damaged areas within 24 to 48 hours to prevent mold growth, which takes close attention in Daytona Beach humidity
Water damage repair	Replacing drywall, insulation, flooring and trim once the structure is confirmed dry

Which repairs need a city permit

The city’s Post-Storm Recovery Permitting Guide lists drywall removal or replacement and water heater replacement among the repairs that require a permit, while tarping of roofs, debris removal and minor cosmetic repairs such as paint and carpet do not. Ask any contractor who will pull the permit before demolition starts; Permits & Licensing can be reached at (386) 671-8178.

If mold appears: Florida licensing

Florida’s Department of Business and Professional Regulation licenses mold assessors and mold remediators. Under section 468.8411, Florida Statutes, “mold remediation” means work on mold-contaminated matter of greater than 10 square feet, and section 468.8419 bars a mold remediator from remediating a structure on which the same assessor or company performed the mold assessment in the last 12 months. You can verify a license on the DBPR license search. See also our mold growth timeline after a water leak.

While you wait for help

• Shut off the water at your main valve if the source is a pipe, fixture or appliance; see our page on pipe and plumbing failure water damage.
• After sewage backflow, the city advises rubber boots and waterproof gloves during cleanup and removing contaminated materials that cannot be disinfected, such as wall coverings, rugs and drywall. Our sewage backup cleanup guide explains why this is a different job.
• Move electronics, documents and furniture to a dry room and photograph every affected area.

Frequently asked questions

Who do I call in Daytona Beach for a broken pipe after a storm?

The city asks residents to call the Utilities Department at 386-671-8815 for broken or leaking pipes or interior flooding after a storm. The line is listed as a 24/7 emergency number.

Is the pipe between the meter and my house the city’s?

No. The city owns the line from the main to the meter; the line from the meter to the residence belongs to the property owner.

Do I need a permit to tear out wet drywall?

According to the city’s post-storm permitting guide, drywall removal or replacement requires a permit. Roof tarping and debris removal do not.

What is the difference between water mitigation and water damage repair?

Mitigation limits the damage (extraction, removal of what cannot be dried, drying). Repair rebuilds what was removed, after the structure is dry.

Do you have pages for nearby areas?

Yes: Palm Bay water damage help to the south, and inland water damage restoration in Ocala and Kissimmee water damage restoration.

Sources read on October 7, 2026: City of Daytona Beach, Utilities, Returning Home, FAQs, Flood Protection, Post-Storm Recovery Permitting Guide and “Where Does All That Water Go?”; National Weather Service Melbourne, post-tropical cyclone reports for Hurricanes Ian and Nicole (2022, preliminary); Florida Statutes sections 468.8411 and 468.8419; Florida DBPR, Mold-Related Services; U.S. EPA, A Brief Guide to Mold, Moisture and Your Home. Local rules change; confirm with the City of Daytona Beach. General information only.

What to do next

If you are dealing with water or storm damage in Daytona Beach or nearby communities such as Ormond Beach and Port Orange, use the request option on this site to reach participating local providers. Availability varies, and you decide whether to move forward with anyone you speak to.